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AAURUM

Delivery

Every piece travels insured, in our own packaging, and is signed for on arrival.

When it ships

Pieces from the collection are dispatched within 3–5 working days.

A bespoke commission is made for you, so the timeline is 4–6 weeks from approval of the design. Your designer confirms the date once the design is approved, and you can follow each stage in My Orders.

What it costs

Insured delivery is complimentary on every order.

Delivery is charged GST at 18%, shown separately on your invoice.

Collecting in person

You can choose to collect from the atelier at checkout. There is no delivery charge, and for GST the place of supply is then our own state — your invoice reflects that.

Tracking

Once a piece is dispatched the courier and tracking number appear on the order in My Orders, and we message you on the channels you have opted into.

Questions about any of this? Contact us.