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AAURUM

Contact us

A real person reads everything that arrives here. For anything about an order you have already placed, quote the invoice number — it is on the order in My Orders.

The seller

WeYes Bespoke Jewels

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Customer care

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Grievance officer

If something has not been put right by customer care, our grievance officer handles it directly, as required by the Consumer Protection (E-Commerce) Rules 2020.

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We acknowledge a complaint within 48 hours and aim to resolve it within one month of receiving it.

Questions about any of this? Contact us.