Privacy
Written to be read. We collect what we need to make and deliver your jewellery, and nothing we cannot justify.
What we collect, and why
Your name, email and phone — to create your account, confirm your order and reach you about a commission.
A delivery address — to deliver the piece, and because GST requires the place of supply on your invoice.
PAN, and GSTIN if you have one — only for purchases above ₹2,00,000, where Income-tax Rule 114B requires it, or if you want a GST invoice in your business name.
What you tell your designer — the brief, reference images and messages in your commission.
Who else sees it
We use a small number of processors, and they only get what they need: our hosting and database provider, our payment gateway for the payment itself, and messaging providers to send you order updates. We do not sell your data and we do not share it for advertising.
Card details never reach us — they go directly to the payment gateway.
Messages you can turn off
Order updates by WhatsApp and email are each a separate choice, and you can change either at any time on your profile. Turning them off does not affect anything we are legally required to send you, such as an invoice.
Your rights
You can ask us for a copy of what we hold about you, ask us to correct it, or ask us to delete it. Contact us and we will act within a month.
One limit worth stating plainly: we cannot delete invoices, receipts or credit notes, because tax law requires us to keep them. Everything else can go.
Who to complain to
[Grievance officer — set this in Admin → Settings]
Questions about any of this? Contact us.